Surgical Deposit Policy



Red Hill Animal Health Center will require a deposit on all surgical procedures due at the time of scheduling, to reserve your pets surgery date.  The deposit will be collected as follows;

Surgeries performed by RHAHC - $150.00 non-refundable deposit

Surgeries performed by outside veterinary surgical services - $500.00 non-refundable deposit

This surgical deposit will be charged to your pets account and applied to the balance of the surgery on the day of your pet’s procedure.

If the client cancels or reschedules the surgical appointment before 72 hours, the deposit will be refunded or may be transferred to a new surgical date.

In the event the client cancels with less than 72 hours notice, the deposit may be forfeited or transferred to a rescheduled surgery date. The deposit may   also be used as a credit on the pet’s account for other services at a later date.

If a surgical procedure is cancelled same day or the client is a “no-show”, the deposit will be automatically forfeited.*

*We understand that unexpected situations may arise that are out of your control. Please contact us right away at 970-704-0403to discuss the situation with a RHAHC staff member.

You can call, email or text us if you need to discuss rescheduling or a cancellation.

Phone: 970-704-0403

Text: 970-500-5545

Email: [email protected]


***Please check you pet in at the designated time.

***Do not feed your pet after 10 pm the night before surgery.  Water is okay up  until the time of check-in

***Pre-anesthetic bloodwork can be performed the morning of surgery

***You will be contacted after you pets surgery when they are in recovery, by  the doctor or a technician, with an update

***A discharge time will be scheduled for later in the day to release your pet and review homecare instructions, medications and any
     follow-up appointments


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5:30 pm


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8:00 am to 12:00 pm (2:00 pm on select Saturdays)


3-4p Boarding Check-ins and Check-outs


Read What Our Clients Say

  • "Beautiful facilities are not the reason behind a successful business, it's the people. This is especially true at Red Hill. I'm spreading the word; to be able to say something nice, rather than nothing at all is valuable juju from childhood! It's obvious each pet is treated with dignity and compassion. I'm impressed."
    Deborah E., Carbondale
  • "My dogs, past and present have been coming to Red Hill for boarding and vaccinations when we are at our home in Snowmass. Today, Dr. Natalya Taylor cleaned the teeth of our two Havanese. It was a great experience- Dr. Taylor’s and the tech’s (Brigitte) expertise, knowledge, caring and caution - made this about the best dog-care experience I have ever had. I would 100% recommend Dr. Taylor and staff for any type of dog care. The support staff are really helpful and knowledgeable and the pract"
    Marina H., Snowmass Village
  • "The best, most, caring, amazing vets I've ever experienced in 55 years. I simply cannot say more. The are just the best with fair prices, incredible staff and a lovely atmosphere where your pet is greeted like royalty and cared for the same way."
    Kellee M., Snowmass
  • "Dr Ziegler is caring, knowledgeable and your pet's best advocate. I traveled from Boulder to have him perform my dog's needed surgery. ..and would do it again in a heartbeat...The Carbondale community is very lucky to have him."
    Mary D., Niwot Carbondale, CO
  • "Please see that Dr Ziegler gets my deep appreciation for all that he does for Dude and me. We have seen many veterinarians over the years , Jim Ziegler beats them all, hands down. If you can post this so other dog lovers can read the message it would be a good thing See you next summer!"
    Bruce S. and Dude, Carbondale, CO